The South American servers have been moved to a more powerful machine from a different server provider. This should fix the lag problem experienced over the past few months.
If you added our servers to your bookmarks with sa.jumpacademy.tf, it should automatically redirect to the new IP address 188.8.131.52.
Here is the current server lineup for SA:
During Thanksgiving's week, from now until the end of November, Hightower will be running an autumn themed skin.
Asia servers appear to be inaccessible from the outside due to a network issue. We have notified the host about this and are waiting for a resolution.