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The plugin has been patched and should work on all the jump servers again. To use it, change class to spy and set up a bind, for example:
We will be performing maintenance at 12 AM Los Angeles / 9 AM Frankfurt / 3 PM Singapore for a few hours. During this time, all game servers will be either shut down or locked while we test and optimize database configurations to target the join lag issue.
We will post an update on this once it is complete.
Be advised, our database server is intermittently unreachable due to network issues and may result in lost jump saves or unstable game servers failing to access the database.
From our provider:
One of Internap's upstream providers in Denver, Comcast, is performing maintenance this morning, and this appears to be causing packet loss to many destinations, because Internap's system to route around such problems is not working properly. We are following up with them about this.